Swampy Marsh has extensive experience in service management and client advocacy, currently serving as the Head of Service Management Practices at NTT DATA, Inc., since November 2000. Marsh's leadership roles encompass strategic vision, team management, and senior-level representation within the IT Enterprise Operations sector. Previous positions include Vice President roles in the Service Management Office and Group Client Advocacy, alongside senior director and director positions focused on major incident management and global client delivery at Dimension Data. Swampy Marsh's early career includes technical and operational roles at IBM and the New Zealand Dairy Board. Additionally, Marsh served as Director and General Manager for FunFlight Australia, a charity for children, and has a Master's in Leadership from Deakin University.
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