NTUC Club
Gigi Low is an accomplished professional with extensive experience in community engagement, customer experience, and strategic leadership, particularly within NTUC Club since March 2012. Gigi has held various leadership roles, including Director of Engagement & Alliance and Director of Customer Experience, where contributions to the UPlay framework transformed NTUC Club's operations towards a community-centric model. Gigi effectively enhanced membership programs and digital interactions during the COVID-19 pandemic, promoting growth and participation. Prior roles include managing community development initiatives and implementing service excellence strategies across business units. Gigi's educational background includes a diploma in Microelectronics from Temasek Polytechnic and further studies at the University of New Brunswick.
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NTUC Club
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Established in 1986, NTUC Club is the leisure and entertainment arm of National Trades Union Congress (NTUC). As part of the Labour Movement, we are committed to the social mission of providing affordable recreational experiences of choice for our members, guided by our core values of care, passion, trust and service. Our key properties include NTUC Club @ SingPost Centre, and Downtown East, a lifestyle destination which caters to union members, youths, working professionals and their families, by bringing exciting activities and fun experiences under one roof. In 2018, NTUC Club completed a five-year Refreshing Downtown East project, which included the new nature-inspired D’Resort, an expanded Wild Wild Wet water park, as well as a slew of retail, dining and entertainment choices at Market Square. Our other brands include Marina Bay Golf Course, Aranda Country Club, Orchid Country Club, and clubhouses across the island. Through our wholly-owned subsidiary, Quebec Leisure International, we produce and manage events for both members and the public. We also lead the efforts of engaging communities of the Labour Movement - nEbO, the junior membership arm of NTUC; U Live, for active agers 55 years old and above; and U Sports, for sports enthusiasts.