Timothy Olmstead is an experienced technical support professional currently serving as a Service Desk Analyst at NuAxis Innovations since October 2023, engaging with end users to resolve issues related to technology and logging incidents in ServiceNow. Prior to this, Timothy worked as a Help Desk Analyst at Strongbridge LLC, contributing to the rollout of a new Help Desk for the Federal Transit Administration. Timothy's background includes a rich history at Canon Solutions America in order management, achieving high accuracy rates, and experience as a REALTOR® Associate specializing in real estate in New Jersey. Earlier career roles include provisioning support at Comcast and IS support at Johnson City Medical Center, where Timothy managed extensive user bases and network infrastructures. Timothy holds a Master’s degree in Technology from Colorado State University Global and a Bachelor’s degree in Information Technology from the same institution.
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