Beatriz M. is a seasoned professional in product operations, currently working at Nubank, where they accelerate the evolution of fraud and dispute products. Previously, Beatriz held various roles at Nubank, including Lead Product Operations and Customer Experience Coordinator, focusing on chargeback processes and customer security. Their career also includes positions at Grupo ZAZCOMM. and Amacham-Brasil, where they contributed to marketing planning and client management. Beatriz earned a Bachelor’s degree in Economics from Centro Universitário das Faculdades Metropolitanas and is pursuing a postgraduate degree in Finance, Investments, and Banking at PUCRS.
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