Fernando França

Fernando França serves as a Design Manager at Nubank since April 2021, overseeing Product Designers and UX Researchers focused on enhancing experiences for the upmarket segment and refining the Ultravioleta credit card product. Previously, Fernando held the position of UX Research Manager for the Credit Card UX Research team and has contributed to academia as a teacher of the "Exploratory Research" course at Aprender Design and as an MBA professor at FIAP, specializing in Digital Customer Experience. Fernando's prior experience includes roles at iti Itaú and Itaú Unibanco, emphasizing design and research management, as well as various UX design positions across multiple organizations. Fernando holds degrees in Neuroscience and Applied Psychology, Advertising, and Marketing from Universidade Presbiteriana Mackenzie and Etec Martin Luther King.