Martin Giovanni Montoya Arenas

Martin Giovanni Montoya Arenas is a CX Experience Specialist at Nu, where responsibilities include operational supervision, data analysis, and digital content planning. Prior experience at Nu includes roles as a Senior Customer Analyst specializing in customer inquiries related to financing options and as a Junior Customer Analyst focusing on various customer service channels. Concurrently, Martin is an associate student at the Instituto de Física UNAM, working on a thesis that involves implementing neural networks for neutrino detection. Martin is also a recipient of the "Líderes en desarrollo" scholarship from FUNED, facilitating the pursuit of a master's degree abroad. Additionally, leadership roles include serving as Secretary General and Division Leader for the UNAM Space Design Team, which aims to develop scientific instrumentation for detecting life. With a solid educational foundation in physics from Universidad Nacional Autónoma de México, Martin's diverse experiences span academia, technology, and entrepreneurship.