Sara C. has extensive experience in customer excellence and service, currently serving as a Customer Excellence Supervisor for the Chargeback team at Nubank since December 2020. Prior to this role, Sara worked as a Customer Excellence Analyst at Dedicated Appliance Repair, where responsibilities included developing operational reports focused on sales performance and updating the company's website. Earlier experience includes an internship at 3M, where Sara contributed to projects using Lean Six Sigma methodology, focusing on portfolio harmonization and database consolidation for the Andean Region. Sara holds a Business Administration degree from Universidad Nacional de Colombia and a Bachelor of Business Administration from Universidad EAFIT.
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