Lachlan Archibald

Lachlan Archibald is an experienced professional in client solutions and operations management with a strong background in customer service across various industries. Currently serving as the Client Solutions Team Manager at Nucleus Financial since February 2023, Lachlan previously held the position of Customer Operations Team Manager for Standard Life at Phoenix Group, where responsibilities included leading a team to enhance customer journeys and manage performance. Additional roles include Senior Team Leader at CORGI HomePlan, Operations Manager for BuildLoan Limited and Scottish Building Society, and Senior Branch Manager at RBS. Lachlan's educational qualifications include a Bachelor's degree in Strategic Management, Leadership, and Marketing from The Open University and an Undergraduate Diploma in Science and Engineering from The University of Edinburgh.