Susan Boyd

Susan Boyd is a seasoned analyst with extensive experience in risk management and governance. Currently serving as a CASS Analyst and Risk Analyst at Nucleus Financial since June 2021, Susan oversees policies and the policy framework within the second line of risk. Previous roles include Governance Forum Administrator at Colleges Scotland, and several positions at Diligenta, Capita Life & Pensions, Prudential UK, and Scottish Amicable Life Assurance Society, showcasing a strong background in complaints management, operational controls, and customer service. Susan's educational credentials include studies at Robert Gordon University and Larbert High School.