Ali IHNOUSSA, MBA, is an experienced operations leader specializing in the hospitality and customer service sectors. Currently serving as the Director of Operations at Nuitee since September 2017, Ali IHNOUSSA oversees booking confirmation, hotel mapping, and customer support teams, focusing on efficient workflow implementation to support business growth. Prior experience includes roles as Customer Service Team Leader at JAGO AG Stuttgart, where Ali IHNOUSSA managed team performance across multiple platforms, and as Customer Service Supervisor at Access Teleservices, leading a team to consistently exceed company objectives. Early professional experience includes managing sales and coaching staff at TIMSAL Distribution and teaching English as a Second Language at Chinese schools. Academic qualifications include an MBA in Project Management from UWIC and a Bachelor's degree in English Language and Literature from Mohammed V University.
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