Stephen Senez

Stephen Senez is an experienced customer service and management professional currently serving as the Customer Service Platform Manager at Numan since July 2022, previously holding roles such as Customer Service Manager - Process & Learning. Prior experience includes a tenure at Zapp as Learning and Development Manager, Customer Service Trainer, and Customer Service Team Leader. Stephen's background also features positions as Front of House Manager at Portobello Restaurant and Customer Satisfaction Advisor at George Birchall Service Ltd, where the Birchall Relations Program was developed to enhance client advocacy. Additional experience includes managing dining operations at Earls Kitchen + Bar and enriching customer service skills at The Canyon Restaurant. Stephen is an alumnus of Simon Fraser University.