Fabian Heilig

Fabian Heilig has extensive experience in various roles related to customer relationship management (CRM) and business excellence. Fabian is currently working at Numbat.Energy as the Head of Business Excellence, where they oversee a comprehensive approach that combines CRM, ERP, IT, BI, business analysts, and internal project management to continuously optimize operational processes and improve customer satisfaction. Prior to this, they held the position of Head of Customer Relationship Management at Numbat.Energy. Before joining Numbat.Energy, Fabian worked at Dornbracht Group as part of the Global Customer Relationship Management team from 2017 to 2022. Fabian also has experience in CRM roles at Continental and GEMü Gebr. Müller Apparatebau GmbH & Co. KG. Additionally, Fabian has worked in network development at Mercedes-AMG GmbH, product management at Dr. Ing. hc F. Porsche AG, technical sales at MAHLE Motorsport, and marketing at BBS Kraftfahrzeugtechnik AG. Fabian began their career at Deutsche Telekom AG as an IT-Systemkaufmann.

Fabian Heilig completed their education in a chronological manner. From 1999 to 2002, they attended the Akademie für Datenverarbeitung (ADV) and obtained a degree as an IT-Systemkaufmann. Following this, they enrolled at the Hochschule Heilbronn - Hochschule für Technik, Wirtschaft und Informatik from 2004 to 2008, where they earned a Bachelor of Arts (B.A.) degree in Business Administration and Marketing. Lastly, from 2009 to 2012, they pursued a Master of Business Administration (M.B.A.) in Marketing / Marketing Management at the Hochschule Hof, University of Applied Sciences. Fabian also obtained additional certifications, including a Master of Marketing Management, MBA from Hochschule Hof, University of Applied Sciences in January 2012, a Bachelor Degree, B.A. from Hochschule Heilbronn - Hochschule für Technik, Wirtschaft und Informatik in July 2008, and an IT-Systemkaufmann certification from IHK Ulm in July 2002.