Deserea M.

Deserea M. currently serves as a Sales Trainer at Numerica Credit Union, where responsibilities include developing and delivering sales training programs and supporting branch leadership. Prior to this role, Deserea worked as a Talent Development Partner at Kalispel Tribal Economic Authority, focusing on aligning business needs with employee development. Experience also includes positions at Wagstaff, Inc. as a Human Resources Representative and at STCU in various roles, including Retail Operations Representative and Member Relationship Officer, where emphasis was placed on service excellence and member engagement. Earlier positions include Financial Services Specialist at the Washington State Department of Social and Health Services and Contact Center Consultant at BECU, highlighting experience in customer service and team training. Deserea holds an Associate of Arts and Sciences degree from Big Bend Community College and is pursuing a Bachelor's in Business Administration with a concentration in Human Resources Management at Western Governors University.