James Rea

James Rea has over two decades of experience in IT and customer support roles, currently serving as IT Operations Manager at Nurse Maude since September 2017, having progressed through various positions including Service Desk Manager and Team Leader - IT Helpdesk. Prior to Nurse Maude, James held positions at Vodafone New Zealand as Process Improvement Lead, and at TelstraClear where responsibilities included Quality Assurance Assessor and Sales and Retention. Early in the career, James contributed at Sitel as Prepay Helpdesk, Massey University as Student Advisor, The Internet Group (iHug) as Helpdesk Technician, and ET Computer Store as Technician.