Koel Basu is a skilled Technical Support Manager with over six years of experience in delivering innovative IT initiatives, resource management, and cross-functional leadership. Currently serving as the Manager of Worldwide Support at Nutanix since 2023, Koel previously held positions as a Technical Support Manager and Supervisor at VMware, where they significantly improved customer satisfaction programs and led technical teams. They began their career as a Server Administrator at Microland Limited and earned a Master of Computer Applications in Computer Science from Maulana Abul Kalam Azad University of Technology, West Bengal.
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