Carmela Medina is a versatile customer support professional with extensive experience in various roles within the customer service and e-commerce sectors. Currently serving as a Customer Success Specialist at Nutr and a Customer Support Specialist at Sandelier, Carmela has honed skills in order management and email support through positions at Malin and Mizen, Everwhite, and 24 Style. Previous experience includes serving as a Senior Loyalty Specialist at Balsam Brands, where responsibilities involved auditing communications and providing team feedback. Carmela began their career in customer service with OPSIFY, supporting email inquiries for Groupon. Carmela holds a Bachelor's degree in Nursing Education from Our Lady of Fatima University.
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