Vanessa Durango Usuga

Vanessa Durango Usuga is an experienced Service Delivery Manager at Nuva Tecnología since December 2022, previously serving as an Analista de soporte Zoho at emtelco from March 2021 to September 2022. Vanessa has a solid background in support and infrastructure roles, including being an Analista de infraestructura at emtelco (March 2021 - September 2022), a Especialista en servicios de soporte at Arus (August 2019 - March 2021), and a Soporte senior at emtelco (April 2018 - June 2019). In terms of education, Vanessa Durango Usuga is currently pursuing a degree in Administración tecnológica at Institución Universitaria ITM (2022 - Present) and has previously obtained a degree in Tecnología en gestión administrativa from the same institution (2019 - 2022), along with a degree in Tecnólogo en gestión de redes de datos from Servicio Nacional de Aprendizaje (SENA) (2016 - 2018).