Peter Athanasoulis

Peter Athanasoulis has extensive work experience in various industries and roles related to improving customer experience, operational excellence, and process optimization.

Peter'smost recent role was as the Director of Experience Engineering at Nuvance Health, where they were responsible for developing and implementing strategies to enhance the patient and family experience. Peter also led teams in designing and overseeing the implementation of strategic initiatives to improve patient experience.

Prior to that, Peter worked at Pitney Bowes in multiple roles, including Director of Global Market Intelligence and Director of Global Customer Experience and Continuous Improvement MBB. In these positions, they developed and adapted customer feedback programs, identified areas for improvement, and implemented strategies to enhance the customer experience.

Peter also served as a Six Sigma Deployment Leader at Pitney Bowes, managing the Six Sigma program in a $1B Business Unit and coaching and mentoring Black Belt and Green Belt candidates on projects delivering substantial financial benefits and customer satisfaction improvements.

Before joining Pitney Bowes, Peter worked at ASML as a Senior Reliability Account Manager, where they communicated improvement plans to clients in the semiconductor industry.

Peter'searlier work experience includes roles at Emerson and United Technologies, where they focused on reliability engineering and testability.

Overall, Peter Athanasoulis has a proven track record of driving organizational excellence, process optimization, and enhancing customer experiences in various industries.

Peter Athanasoulis has an education history in Electrical Engineering. Peter obtained an MSEE and a BSEE from the University of Bridgeport. Peter also has a certification as a Master Black Belt in Lean Six Sigma from Cornerstone.