Bruno F.

Team Leader CX at Nuvemshop

Bruno F. has extensive experience in customer experience and business support roles, currently serving as Team Leader of Customer Experience at Nuvemshop since March 2021. Previously held the same position at Uber, where responsibilities included managing post-sale processes for Uber for Business, team engagement, performance tracking, and process improvement. Bruno also served as a Business Support Specialist at Uber, focusing on corporate client support and financial management solutions. Prior experience includes roles as a Business Analyst at Exsergia, overseeing key account management and project developments, and an Administrative Analyst at Florenzza Caffè & Restaurante. Bruno's career began as an Account Executive at Sid SIgns and a Sales Consultant at Teorquimica Com. Representação, where significant sales improvements were achieved. Educational background includes a degree in Commercial Management from Universidade Presbiteriana Mackenzie and a Tecnólogo in Business Administration from ETEC.

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