Jessica Monreal Cavalcanti

Jessica Monreal Cavalcanti is an experienced professional in Customer Success, currently serving as an Account Manager at Nuvemshop since April 2022, where responsibilities include account management for Nuvem Envio. Previous roles include Customer Success Analyst positions at Looplex and UberEats, focusing on customer journeys, report creation, and training of strategic partners. Earlier experience includes sales assistance at Prada Group and internships at Siemens Healthcare, involving scientific support and quality management. Jessica holds a degree in Pharmacy and Biochemistry from the University of São Paulo and additional qualifications in Quality Management from Universidade Anhembi Morumbi.