Douglas Santos

Douglas Santos is a Solution Architect and Pre-Sales expert at The Cloud People Global, with a background in international projects. Prior to this, Douglas worked at Accenture as a ServiceNow Senior Developer and Associate Manager, as well as at Alpar as a Technical Lead specializing in ServiceNow platform implementation and customization. With a degree in Analysis and Systems Development, Douglas has a strong technical background and experience in ITIL best practices and Servicenow tool customization.