Gopal Ciancio (G.P.)

Gopal (G.P.) Ciancio has a diverse work experience that spans several industries. Gopal (G.P.) has held various roles in customer service and support at nVoq Incorporated, starting in October 2017. Their roles included Senior Customer Success Manager, Director of Customer Success and Support, and currently Director of Customer Service and Support. Prior to that, they worked at Galvanize Inc as a student from April 2017 to April 2021, where they took on the role of SCRUM Master and UI Designer for a single-page web app project. G.P. also has experience in the banking sector, having worked at Bank of America as an AVP Financial Center Manager from January 2013 to March 2017, where they oversaw operations, sales, compliance, and staff development. Before that, they were a Store Manager at Sprint from March 2012 to January 2013, managing two locations and meeting sales goals. Their earlier experience includes working as a Retail Sales Manager at T-Mobile from March 2008 to February 2012, and as a Branch Intern at Smith Barney from February 2006 to December 2007.

Gopal (G.P.) Ciancio obtained a Bachelor's Degree in Business Administration and Finance from the University of Hawaii at Manoa from 2003 to 2007. In 2016 to 2017, they received a Full Stack Web Development Certification from freeCodeCamp, specializing in Computer Software Engineering. In 2017 to 2018, they pursued a Certificate in Computer Software Engineering at Galvanize - Boulder, West Pearl. Additionally, Gopal obtained the Customer Success Management Fundamentals certification from LinkedIn in August 2021.