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Ernest Smiles

Senior Operations Manager at NW Natural

Ernest Smiles is currently serving as the Senior Operations Manager at NW Natural since January 2023, focusing on Operations Support Services. Previous experience includes the role of Director of Fleet & Facilities at Bauer's Intelligent Transportation from February 2018 to March 2021, and extensive positions within Ryder System, Inc., including Senior Service Manager II, Senior Service Manager, Service Manager, and Operations Manager Trainee from January 2014 to February 2018. Prior experience includes a role as Special Service Supervisor and Freight Team Supervisor at The Home Depot from November 2012 to December 2013. Ernest Smiles holds a Master of Business Administration from Syracuse University's Martin J. Whitman School of Management (2020-2022) and is currently pursuing a Master of Science in Finance at Portland State University. Educational background includes a Bachelor of Business Administration in Operations Management from Baruch College (2010-2012) and an Associate of Science in Business Administration from CUNY Bronx Community College (2008-2010).

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