Laurie Beth Koller

Laurie Beth Koller currently serves as the Associate Director of Care Experience within NYC Health + Hospitals, where responsibilities include leading system-wide patient experience initiatives and improving patient satisfaction. Previously, Laurie held roles at Memorial Sloan Kettering Cancer Center and WeWork, focusing on community engagement and operations. Laurie's early career includes significant contributions to Upstate Golisano Children’s Hospital through advisory and philanthropic roles, along with various positions at Syracuse University that emphasized leadership, admissions support, and public relations. Laurie's educational background consists of two Bachelor of Science degrees from Syracuse University and a Master of Science in Therapeutic Recreation from Temple University College of Public Health.