NYC Health + Hospitals
Lorraine Wilson-Jackson is an experienced professional with a diverse background in customer service and healthcare support. Currently serving as a Call Center Representative at NYC Health + Hospitals since March 2024, Lorraine has also co-owned JLP Esports Network since August 2020. Prior experience includes roles as a Grievance and Appeals Coordinator at Centers Plan for Healthy Living from July 2021 to March 2024, and as a Senior Customer Experience Coordinator at Clover Health from December 2016 to August 2020. Lorraine's career began at AllCare Medical Supply Corp, where Lorraine worked as a Customer Service Representative from 2013 to 2014.
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NYC Health + Hospitals
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The New York City Health and Hospitals Corporation, branded as NYC Health + Hospitals, operates the public hospitals and clinics in New York City as a public benefit corporation. It is the nation’s largest public health care delivery system.