Sarah Rose Cass is a seasoned healthcare professional with extensive experience in patient engagement and population health management at NYC Health + Hospitals since July 2016. As Senior Director of Patient Engagement, Cass has successfully managed operations for the Clinical Center of Excellence within the federal World Trade Center Health Program, overseeing the growth of staff and the launch of a COVID-19 testing site. Previous roles include Director of Strategic Implementation and Assistant Director at Gotham Health, where Cass implemented new electronic medical records and optimized operational workflows. Cass's analytical expertise was honed at Marwood Group, where trend analysis on healthcare reimbursement was conducted. A Harvard University graduate, Cass holds a Bachelor's degree in Social Studies with a focus on American Health Reform.
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