Muhammad Zohaib Pasha

Muhammad Zohaib Pasha has a diverse work experience spanning over several companies.

Muhammad Zohaib currently holds the role of Customer Onboarding Lead in the Customer Success Department at NymCard, a position they began in March 2022. In this role, they are responsible for project planning and scheduling, presale and post-sale activities, customer onboarding, and providing training to end users.

Prior to their current role, Muhammad worked at DXC Technology from March 2020 to December 2021 as a Sr. Professional in the Application Delivery Department. During their time there, they managed tasks on various transaction-processing applications, deployed releases in the test environment, and engaged the testing team for sign off. Muhammad Zohaib also handled tickets, conducted technical investigations, provided solutions, and monitored platforms, transactions, and services.

Muhammad's experience also includes working at bank muscat as a Senior Business Analyst from September 2017 to February 2020. Muhammad Zohaib successfully implemented multiple projects in the Credit Card system, identified business needs, defined technical solutions, and maintained requirements. Muhammad Zohaib also wrote detailed specifications, test plans, and system roadmap artifacts. Additionally, they provided support to users through documentation and contributed to user acceptance testing.

Before that, Muhammad worked at TPS Worldwide from January 2011 to August 2017. Muhammad Zohaib held various roles such as Systems Engineer, Sr. Systems Engineer, and Asst. Manager in the Professional Services Department. In these roles, they designed disaster recovery and high availability environments, managed client relationships, and developed technical and operational manuals. Muhammad Zohaib was also involved in the design and implementation of IT policies, procedures, and best practices.

Muhammad began their career with an internship in Software Development at STI (Pvt.) Ltd from December 2008 to March 2009.

Overall, Muhammad Zohaib Pasha has gained extensive experience in customer onboarding, application delivery, business analysis, systems engineering, and professional services throughout their career.

Muhammad Zohaib Pasha completed their Master of Science (MS) degree in Information Security from NED University of Engineering and Technology from 2014 to 2016. Prior to that, they earned a Bachelor of Science (BS) degree in Computer Engineering from Sir Syed University between 2007 and 2010.

In addition to their formal education, Muhammad Zohaib Pasha has obtained several certifications. Muhammad Zohaib became an (ISC)² Candidate from (ISC)² in May 2023. Muhammad Zohaib also completed Introduction to darkweb training from EC-Council in February 2023. Furthermore, they became a Certified Qualys API Specialist from Qualys in December 2022 and a Certified ScrumMaster (CSM) from Scrum Alliance in June 2022.

Muhammad Zohaib Pasha also holds certifications in Learning GitLab obtained from LinkedIn in November 2021 and Islamic Finance from the Institute of Business Administration in August 2021. Muhammad Zohaib obtained the AWS Cloud Practitioner Essentials (Second Edition) Training Certificate from Amazon Web Services (AWS) in November 2020 and the Introduction to MasterCard Operations and Technology certification from MasterCard in May 2014.

Additionally, Muhammad Zohaib Pasha is in the process of obtaining the Certified Scrum Product Owner® (CSPO®) certification from Scrum Alliance, which is expected to be completed in May 2023. Muhammad Zohaib also holds a certification as a Certified Customer Alerts Developer from TSYS, obtained in August 2019.