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Garfield Swaby

VP, Information Technology at New York Public Library

Garfield Swaby is the Library’s Vice President of Information Technology, responsible for the planning, implementation, operation, and stewardship of Library technology systems and services. These include the staff and public computers, the digital and digital repository infrastructures, cybersecurity, networking, and telecommunications services, on-premise and cloud data centers, cloud platforms and related technology infrastructure, workforce applications, and administrative systems.

Swaby started his Library career in 2001 as the Product Manager of the Library's former email system. In 2008, he was promoted to steer the Library's entry into cloud computing for workforce technologies. Seeing his success in this area, Swaby was later tapped to become the Director of Enterprise Solutions. In this role, Swaby provided strategic and operational leadership related to the design, development, and implementation of the Library’s enterprise systems, technology service management, and productivity tools. In 2016, he was named Senior Director of Information Technology.

Garfield's tenure as Senior Director of IT has been characterized by a solidifying of traditional IT operations, transformative innovation, and partnership-based service delivery. Some of Swaby’s most notable accomplishments include automating all critical paper-based processes across the Library, incorporating AI and machine learning, securing credit card industry compliance for the Library and maturing its cybersecurity operations, and enabling the relatively smooth transitions for staff and Library operations into the pandemic lockdown and back to the "new normal."

He earned a BBA in Finance & Insurance at Howard University's School of Business and is completing a Master's Degree at the Hartford Seminary.


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