The Business Operations team at NZHL is responsible for streamlining and enhancing the efficiency of internal processes to support the delivery of exceptional client service. This team ensures operational compliance, manages the flow of information, and implements quality assurance measures. By collaborating closely with other departments, they optimize training and capabilities, ensuring that all staff are equipped to provide Kiwis with the tools they need for financial freedom.
Ahad Bhatti
Administrator
Amanda France
Senior Operations Specialist
Georgia Peterson
Administrator
Herminia Roche
PA Administrator
Kim Dunne
Capability Lead
Mel Kelly
Operations Manager
Michael Boys
Office Manager
Nicole Mudgway
Quality Assurance Specialist
Terri N.
Operational Compliance Special...
Yidan Wang
Delivery Lead
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