Sue Farmer has a distinguished background in customer service and insurance, having held several significant positions in the industry. From June 2006 to July 2014, Sue served as Customer Services Manager at Lumley and previously held the role of Assistant Team Leader at Westpac Insurance. In earlier positions with IAG from May 2017, Sue functioned as a People & Customer Experience Lead Business Partner and as Branch Manager at St Lukes and Claims Supervisor in Auckland. Since July 2014, Sue has been the Team Leader for Business Services - Broker Personal Lines at NZI, where Sue is recognized as a Senior Underwriter for Personal Lines.
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