Shubhadeep Mukhopadhyay

Shubhadeep Mukhopadhyay is a seasoned professional in client management and customer success, currently serving as Vice President Client Management and Customer Success at o9 Solutions, Inc., since May 2021. In this role, Shubhadeep leads the Global Customer Success portfolio for Retail, Distribution, Apparel, and Footwear, while also overseeing the delivery for Distribution customers. Prior experience includes senior leadership positions at o9 Solutions, such as Senior Director Client Management and Senior Director Services, where responsibilities encompassed building the Global Delivery practice for the retail vertical, focusing on sales, delivery, and operations. Shubhadeep's career also includes significant roles at IBM and Oracle, specializing in retail and distribution consulting. Shubhadeep holds a Bachelor of Engineering degree from Visvesvaraya Technological University and completed education at Loyola High School.