Tan Ying Hong

Tan Ying Hong is an experienced customer service professional currently serving as a Senior Customer Service Executive at OANDA since April 2023, where responsibilities include assisting clients with inquiries related to proprietary trading platforms and conducting investigations into trade operations. Previous roles include Customer Service Specialist at AxiCorp Financial Services and a Contractor at Accenture, as well as a Customer Service Representative at OCBC Bank, focusing on customer query resolution and cross-selling products. Prior entrepreneurial experience involved managing a stationery business at Annkev Pte Ltd. Tan Ying Hong holds a Bachelor's Degree in Biomedical/Medical Engineering from Nanyang Technological University Singapore, complemented by a strong educational background from Catholic Junior College and Catholic High School.