Michael Thompson

Michael Thompson is an accomplished project management professional with extensive experience in IT service management and operations. Since joining Ocado Group in November 2015, Michael has held various leadership roles, including Lead Project Manager for IT Service Management and Project Manager for IT Infrastructure, overseeing significant projects in the UK and internationally. Previous positions include managing service delivery operations and development teams, focusing on customer service and operational excellence. Michael's career also includes consultancy and leadership roles at companies such as Hotech Consult, Winnow Ltd, and Preoday, showcasing a strong background in business development and customer operations. Michael holds an HND in Hotel and Catering Management from Westminster College and has a rich history in various leadership roles since the mid-1990s across multiple sectors.