Ocado Retail is responsible for Ocado.com and Zoom by Ocado, the rapid grocery delivery service. Ocado has over 940,000 active customers and is the world's largest dedicated online supermarket. 
Customers benefit from the convenience of home delivery and have the choice of around 50,000 products including household brands, Marks & Spencer food and drink and Ocado's Own-Range. 
Ocado Retail is a 50:50 joint venture between Ocado Group and Marks & Spencer Group.

Retail

Ocado Retail Ltd

Ocado Retail Ltd's headquarters in Hatfield, United Kingdom

This department handles inquiries and resolves issues to enhance customer satisfaction and service efficiency.

Customer Support

This department is responsible for managing and overseeing the procurement of goods and services, ensuring optimal buying practices and supplier relations.

Purchasing Department

This department manages financial planning, analysis, reporting, and operational financial management to support business decision-making.

Finance Operations

This department focuses on the development and management of online sales strategies and digital marketing initiatives.

Ecommerce Division

This department focuses on managing and optimizing product categories to enhance sales and customer satisfaction.

Category Management

This department oversees the development and management of products, ensuring alignment with market needs and organizational goals.

Product Management

This department focuses on analyzing data to provide actionable insights related to customers, suppliers, and operational performance.

People (10)

Jobs (0)

Other teams

Purchasing Department

Finance Operations

Ecommerce Division

Category Management

Product Management

Insights and Analytics