David Shaw is an experienced IT professional currently serving as a Sr. Desktop Engineer at OCC since September 2022. Previous roles include System Administrator at Strata Decision Technology, where responsibilities involved creating and maintaining VDI reference images and managing VDI resources. At William Blair, David provided tier 3 support, ensuring requests met service level agreements. Early career positions included roles as Imaging Specialist at Williams Lea and Sr. On-Site Services Specialist at Ricoh, focusing on mail processing and legal document preparation. David's technical foundation began during an internship at The Roderick Group, along with education from Micro Train Technologies, Year Up, and Lincoln College, culminating in a strong background in information technology.
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