Robert Vickers

Robert Vickers is an experienced professional currently serving as Associate Principal in Service Management at OCC since August 2023. Vickers has been with T-Mobile since November 2003, where roles have included Manager of the Emergency Response Team, responsible for critical infrastructure support during major events and crises, as well as Manager of Technology Change Management, overseeing compliance processes within network changes. Additional experience includes positions as Technology Solutions Manager and Network Operations Center Technician at T-Mobile. Prior to T-Mobile, Vickers held various engineering and technical roles at AT&T/AIM Technical Consultants, MCI WorldCom, and served in the US Navy. Academic qualifications include a Master of Arts in Strategic Communications & Innovation from Texas Tech University, a Bachelor's degree in Management and Advanced Dispute Resolution from the University of North Texas, and an Associate of Arts from Collin College.