Daniela Guadalupe Cruz Castillo

Daniela Guadalupe Cruz Castillo is an experienced professional in the hospitality and customer service sectors. Currently serving as the Hotel Rooms Division Assistant Manager at Ocean House Collection since January 2023, Daniela specializes in guest relations management. Daniela has a solid background in administration, sales, and digital marketing through long-term involvement with PL Plásticos Lupita since 2010. Prior experience includes key positions at Four Seasons Resort Punta Mita, including roles in residence services, and various internships across notable establishments such as Holiday Inn Express & Suites Celaya and Hyatt Place Celaya. Daniela holds a degree in Tourism from Universidad de Celaya and studied at Universidad de Oviedo, enhancing expertise in tourism and nature-related leisure.