Karen Mantay

Karen Mantay has a diverse work experience spanning multiple industries and roles. Karen began their career as a Management & Marketing Intern at Berliner Synchron AG in 2011 before transitioning to a Teaching Assistant role at Ev. Gymnasium zum Grauen Kloster. In 2012, Karen joined reBuy reCommerce GmbH as a Customer Relationship Management & Marketing professional, followed by a Student Job as a Translator at Sustainable Power Invest A/S. Karen then worked as an Assistant Office Manager at Blå Vinduespolering from 2014 to 2015.

In 2016, Karen became a Business Consultant in the Medical field at Charlton Morris. Karen then moved into the technology industry, serving as an Account Manager at Falcon.io from 2017 to 2017. Karen continued with Falcon.io as a Strategic Account Development Executive from 2017 to 2018, responsible for developing new business and supporting customer success in social media marketing.

Karen's career then took their to eloomi, where they worked as a Product Specialist for Learning & Development in the DACH market from 2019 to 2020. Their responsibilities included market analysis, consulting prospects, and providing after-sales support.

From 2020 to the present, Karen has been working at Superb, initially as a Senior Account Manager and then as a Team Lead for Customer Success. In these roles, they focused on building and growing customer success teams, refining operational strategies, and driving business growth. Karen also developed and maintained strong client relationships, negotiated contracts, and ensured the successful delivery of solutions to meet customer needs and objectives.

Most recently, Karen joined Ocean.io in 2023 as the Head of Customer Success. The details of this role are not provided, but it can be inferred that they are responsible for leading and overseeing the customer success department at the company.

Karen Mantay obtained a Bachelor of Science degree in Business Administration (BWL) from Freie Universität Berlin, which they completed from 2009 to 2012. Later, they pursued a Master of Science (M.Sc.) in Strategy, Organization, and Leadership at Aarhus University, which they attained from 2013 to 2015.