Aodhán Hickey

Aodh O'Sullivan has a diverse professional background spanning various industries, including technology, audio production, and hospitality. At TELUS International, Aodh served as Team Manager and was responsible for managing a team of approximately 15 business onboarding agents, ensuring service level agreements were met. Prior roles included Policy Ops Specialist and Institutional Onboarding Specialist, where Aodh effectively resolved complex client issues and provided high-level support during the onboarding process. Earlier experiences include work as a DJ, producer, and mixing engineer at BadCat Audio, as well as Front End Developer at RecoHero. Aodh's hospitality experience includes senior bartender positions at acclaimed establishments, marked by wins in cocktail competitions and a focus on staff training. Aodh's academic credentials include a Higher Diploma in Science in Computing from Dublin Business School and multiple degrees in media production and music management from various institutions.