Katie Brown is an experienced professional in client delivery and operations, currently serving as Client Delivery Director at Ocorian since January 2024. Previously, Katie held the position of Head of Operations at Jewel Bank from August 2022 to December 2023. Katie's tenure at HSBC, spanning from September 2008 to August 2022, included roles such as Head of Distribution for Wealth and Personal Banking, where leadership was provided to a team of 110 colleagues in delivering services to 55,000 clients. Responsibilities at HSBC encompassed business growth, customer experience, and risk management. Katie holds a Bachelor of Arts in Business Administration and Management from The University of Hull, obtained in September 2010.
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