Neelam Gangan Bakshi

Neelam Gangan Bakshi is an accomplished marketing and support manager with extensive experience in business operations and customer service management. Currently serving as Manager Support & Contracts and Marketing at OCS Infotech since March 2013, Neelam leads various initiatives including renewals, service delivery management, and operational strategy development to enhance customer satisfaction and retention. Previous roles include Assistant Manager and Senior Account Manager in IT services, as well as positions focused on marketing and business consulting in organizations such as Astral Management Consulting and Compulink Systems. Neelam holds an MBA in Marketing from Pune University and a Post Graduation in Business Management from Symbiosis Institute, demonstrating a strong academic foundation in marketing and management practices.