Vikas Verma has a diverse background in customer service and operations, with significant experience at notable companies. Vikas worked at Paytm from July 2021 to June 2024, initially as a Senior Executive and then in a role handling social media complaints. Following this, Vikas served as a Senior Customer Service Associate at BluSmart from June 2024 to December 2024. Vikas began a career at vivo in January 2017, focusing on escalation desk responsibilities until September 2021. Currently, Vikas is an Operational Specialist at Ocube Services since February 2025, coordinating cross-functional teams to deliver impactful projects. Vikas holds a B.Com degree from CCS University and an additional B.Com degree in Accounting from Deewan Inter College.
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