Jonathan Hawkins

Jonathan Hawkins is the Founder and CEO of Anthrolytics Ltd, a company dedicated to advancing Customer Experience Management through Digital Empathy at Scale since April 2021. In addition to this role, Jonathan serves as a Visiting Lecturer at the University of Buckingham and is the Founder & Board Advisor at OCX Cognition, a company revolutionizing Net Promoter Score predictions through its Spectrum AI platform. Jonathan also founded JRH Consultants Ltd, offering strategic advice on market strategies and growth accelerations. Prior to these roles, Jonathan held executive positions at NICE Ltd and Satmetrix, where responsibilities included integrating customer experience solutions and directing global sales operations. Jonathan's extensive experience in sales and customer success spans over two decades, including significant roles at companies such as Noble Systems and Verint.