Thomas Ville

Thomas Ville is a seasoned professional with extensive experience in technical support and application management. Currently serving as Technical Support Manager at Odaseva since January 2023, Thomas oversees technical incident resolution and support team management across EMEA and APAC. Prior roles at PhotoBox included leading an application support team while establishing KPIs, managing product support, and ensuring client satisfaction. Thomas has a proven track record in Agile environments, stakeholder collaboration, and continuous improvement processes. Additionally, Thomas holds a degree in Visual Communication and Graphic Design from École Intuit Lab, further complementing a diverse skill set in both technical and creative domains.