Guest Services

The Guest Services team at Odawa Casino Resort is dedicated to ensuring a memorable and seamless experience for all guests. This team, which includes Front Desk Representatives, Security Officers, Room Attendants, and a Guest Services Manager, handles everything from check-ins and room accommodations to safety and personalized assistance. They are committed to providing exemplary hospitality, addressing guest inquiries, and maintaining the high standards of service that make Odawa a premier entertainment destination.