Sabrina S.

Sabrina S. has a diverse work experience in operations and customer service roles. Sabrina started their career as a Copywriter cum Digital Content Executive at the Malaysian Association of Public Advocacy for Nature (MAPAN) from August 2018 to October 2018. Sabrina then worked as a Customer Service Specialist for the Shopee Project at Scicom MSC Bhd from July 2020 to June 2021, where they handled live chats and emails for follow-ups.

Sabrina joined Shopee in July 2021 and held various roles including Operations Associate for Compliance & Fraud, Project and Processes, Learning and Development, Johor Bahru Expansion, Driver's Webinar Trainer, Warehouse Personnel, and Driver Onboarding. In these roles, they performed tasks such as setting priorities, creating documentation, organizing reporting, crafting flowcharts, conducting webinars, verifying product quantities, and leading driver onboarding processes. Sabrina's expertise includes Salesforce, training, and process improvement.

Sabrina is currently an Onboarding Specialist (Merchant) at Oddle since June 2022.

Sabrina S. completed their education in a chronological manner. In 2016-2017, they attended Kolej Matrikulasi Johor (KMJ) and earned a Foundation degree in Biology/Biological Sciences, General. Sabrina then went on to pursue a Bachelor of Arts (BA) degree in English Language and Literature, General at Universiti Sains Malaysia from 2017-2020. Building on their undergraduate studies, Sabrina continued their education at Universiti Teknologi MARA from 2020-2022, where they obtained a Master of Public Administration (MPA) degree with a focus on International Relations and Diplomacy.