Samantha Alemar

Samantha Alemar has a diverse work experience spanning various industries and roles. Samantha is currently working as a Manager, Customer Success at Odeza, overseeing a digital communications platform. Prior to this, they worked as a Customer Success Manager, Enterprise at Aquant, where they focused on service intelligence. Samantha also has experience at Optum, where they held multiple positions, including Customer Success Account Manager and Marketing Lead Development Specialist. Samantha began their career in the financial services industry, working at Webster Bank, New Alliance Bank, Jamestown Area Community Federal Credit Union, and Jamestown Savings Institution in various roles such as Financial Services Supervisor, Teller Manager, Key Holder, and Bank Teller. Samantha has a strong background in customer success, account management, and financial services operations.

Samantha Alemar has a Certificate in Project Management Certification from American Business & Technology University. Samantha also has an Associate's degree in Business Administration and Management, General from Jamestown Community College, as well as a Bachelor of Business Administration - BBA in Business Administration and Management, General from Post University. Additionally, they have obtained the Certified Customer Success Manager (CCSM) Level 1 certification from SuccessHACKER in March 2021 and the Project Management Professional (PMP) certification from American Business & Technology University in May 2015.