Caroline Muller

Caroline MULLER is an experienced professional in operations and project management, currently serving as Operations Delivery Manager at Odigo since January 2019, where responsibilities include daily operations management, service level agreement (SLA) achievement, and key performance indicator (KPI) monitoring to enhance client satisfaction. Prior experience includes a long tenure at Prosodie Cap Gemini since July 2005, holding various roles including Project Manager, Application Manager for Prepayment, and Internal Testing Manager, focusing on operational maintenance of payment and voice projects while managing teams. Caroline MULLER holds a degree in Mathematical Engineering from the Institut national des Sciences appliquées de Rouen, obtained between 1995 and 2000.