Simon Hardstaff

Simon Hardstaff is an experienced operational manager with a career spanning several organizations. Currently serving as the Operational Delivery Manager at Odigo since February 2022, Simon previously held various roles at Sabio from September 2012 to February 2022, including Service Manager and Service Delivery Manager, where responsibilities included delivering Managed Service support to Sainsbury's Argos. Responsibilities involved implementing a virtualized, desktop-enabled, and SIP-based contact center utilizing technologies from Avaya, Nuance, and Verint. Prior experience includes positions as Key Account Service Manager at Capita and Call Centre Technology, as well as Customer Support Centre Manager and various roles at Mitel from September 1984 to June 2006.