Odoo
Charbel Lahoud is a seasoned professional in customer success and sales management with significant experience in various roles. Currently serving as a Senior Customer Success Manager at Odoo, Charbel has successfully led training initiatives and developed materials that enhanced team effectiveness and increased sales conversion rates. Previously, at Monty Mobile, Charbel achieved notable business growth by executing strategic sales plans and securing high-value contracts. Experience as an Account Executive at Chedid Re involved ensuring compliance and conducting market analysis, while a role as Operations Supervisor at toters delivery included optimizing logistics for improved delivery performance. Early career as a Customer Service Specialist at Alfa Telecommunications involved effective resolution of escalations and relationship management with VIP clients. Charbel holds a Bachelor of Business Administration in Marketing from Université Antonine.
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